XOi Outage History
XOi is up right nowPingoru has recorded 32 incidents for XOi: 9 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 9 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 2 | 4 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 3 of 720 (0%) |
| October 2026 | 0 | 0 of 517 (0%) |
Incidents, newest first
Notice September 15, 2026 Some Vision Web Dashboards Unavailable 2h 31m Web
Started Sep 15, 2026, 02:34 PM UTC· resolved Sep 15, 2026, 05:06 PM UTC
- investigating Sep 15, 2026, 02:34 PM UTC
Some dashboards in Vision Web are currently unavailable. Our team is investigating the issue and working to restore access. We’ll share another update as soon as we have more information.
- resolved Sep 15, 2026, 05:06 PM UTC
The issue affecting some dashboards in Vision Web has been resolved. All dashboards are now available. Thank you for your patience while we worked to fix the issue.
Major July 15, 2026 Vision Live Pro Service Disruption 2h 27m Mobile
Started Jul 15, 2026, 03:52 PM UTC· resolved Jul 15, 2026, 06:20 PM UTC
- investigating Jul 15, 2026, 03:52 PM UTC
We are currently investigating an issue impacting Vision Live Pro. Some users may experience difficulty starting or joining live sessions. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.
- resolved Jul 15, 2026, 06:20 PM UTC
The issue impacting Vision Live Pro has been resolved, and the service is operating normally. We appreciate your patience while our team worked to restore functionality. If you continue to experience any issues, please contact our Support team.
Notice July 9, 2026 AI Summary Service Degradation 1h 31m Mobile
Started Jul 09, 2026, 07:15 PM UTC· resolved Jul 09, 2026, 08:46 PM UTC
- investigating Jul 09, 2026, 07:15 PM UTC
We are currently investigating an issue impacting AI-generated summaries. Some summaries may be delayed, incomplete, or unavailable. Our team is actively working to identify the cause and restore normal functionality.
- monitoring Jul 09, 2026, 08:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 08:46 PM UTC
This incident has been resolved.
Minor June 4, 2026 Delayed Processing of Requests 19m Web, Mobile
Started Jun 04, 2026, 01:31 PM UTC· resolved Jun 04, 2026, 01:51 PM UTC
- investigating Jun 04, 2026, 01:31 PM UTC
We are currently experiencing delays in processing requests within our platform. Customers may notice longer-than-normal processing times for newly submitted data and updates. Our team has identified the issue and is actively investigating the root cause. We are working to restore normal processing performance as quickly as possible. We will provide additional updates as more information becomes available.
- resolved Jun 04, 2026, 01:51 PM UTC
The issue causing delays in processing has been resolved. Our team implemented a fix and has verified that processing is operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue
Minor April 20, 2026 AI Work Summary Generation Degraded Performance 8h 58m Mobile
Started Apr 20, 2026, 02:29 PM UTC· resolved Apr 20, 2026, 11:28 PM UTC
- investigating Apr 20, 2026, 02:29 PM UTC
We are currently investigating this issue.
- identified Apr 20, 2026, 03:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 20, 2026, 11:28 PM UTC
This incident has been resolved.
Major March 23, 2026 XOi Vision Web - Failed Content/Image Rendering 42m Web
Started Mar 23, 2026, 05:03 PM UTC· resolved Mar 23, 2026, 05:45 PM UTC
- identified Mar 23, 2026, 05:03 PM UTC
We have identified the issue and are working on a hot fix.
- resolved Mar 23, 2026, 05:45 PM UTC
This incident has been resolved.
Minor November 18, 2025 Dashboards Degraded Performance 1h 38m Web
Started Nov 18, 2025, 05:06 PM UTC· resolved Nov 18, 2025, 06:44 PM UTC
- monitoring Nov 18, 2025, 05:06 PM UTC
We believed the issue to be totally resolved but we are still seeing some isolated issues. We are monitoring and will follow up with an update asap.
- resolved Nov 18, 2025, 06:44 PM UTC
This incident has been resolved.
Major November 18, 2025 Dashboards Partial Outage 1h 15m Web
Started Nov 18, 2025, 01:48 PM UTC· resolved Nov 18, 2025, 03:04 PM UTC
- monitoring Nov 18, 2025, 01:48 PM UTC
We are experiencing a partial outage with our embeddable Dashboards feature. The issue has been identified and we are monitoring until resolution.
- monitoring Nov 18, 2025, 01:50 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 03:04 PM UTC
This incident has been resolved.
Major October 20, 2025 Processing Delay 4h 7m Web, Mobile
Started Oct 20, 2025, 06:58 PM UTC· resolved Oct 20, 2025, 11:05 PM UTC
- identified Oct 20, 2025, 06:58 PM UTC
We have identified a processing delay affecting actions on jobs due to an AWS outage. Mobile users are able to login and complete work. Dashboards may be affected as well. Once restored, data captured on the mobile app will process as expected.
- identified Oct 20, 2025, 07:30 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 09:37 PM UTC
We are seeing improvement with the issue. We will continue to monitor until fully resolved.
- resolved Oct 20, 2025, 11:05 PM UTC
This incident has been resolved.
Minor September 16, 2025 Embeddable Dashboards Degraded Peformance 50m Web
Started Sep 16, 2025, 08:22 PM UTC· resolved Sep 16, 2025, 09:12 PM UTC
- investigating Sep 16, 2025, 08:22 PM UTC
We are currently investigating this issue.
- investigating Sep 16, 2025, 08:22 PM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2025, 09:12 PM UTC
This incident has been resolved.
Major July 10, 2025 Reporting "Embeddable Dashboards" are Experiencing Issues 37m Web
Started Jul 10, 2025, 08:08 PM UTC· resolved Jul 10, 2025, 08:45 PM UTC
- identified Jul 10, 2025, 08:08 PM UTC
Our Reporting "Dashboards" are experiencing issues and the issue has been identified. We will update as soon as we know more.
- identified Jul 10, 2025, 08:44 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 10, 2025, 08:45 PM UTC
This incident has been resolved. If you experience any further issues please reach out to us at [email protected].
Major July 8, 2025 Reporting Dashboards Experiencing Issues 5h 25m Web
Started Jul 08, 2025, 07:57 PM UTC· resolved Jul 09, 2025, 01:23 AM UTC
- investigating Jul 08, 2025, 07:57 PM UTC
Our Reporting "Dashboards" are experiencing issues. We will update as soon as we know more.
- identified Jul 08, 2025, 08:41 PM UTC
The issue has been identified and we are working towards a resolution.
- resolved Jul 09, 2025, 01:23 AM UTC
This incident has been resolved. If you run into any further issues, please reach out to [email protected].
Major June 10, 2025 Embedded Dashboards Unavailable 10h 3m Web
Started Jun 10, 2025, 12:35 PM UTC· resolved Jun 10, 2025, 10:39 PM UTC
- monitoring Jun 10, 2025, 12:35 PM UTC
Our embedded dashboards within Vision Web are currently experiencing issues. We are monitoring and working towards resolution.
- monitoring Jun 10, 2025, 12:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 10, 2025, 10:39 PM UTC
The Embedded Dashboards issue is resolved.
Minor May 13, 2025 Reporting Degraded Performance 1h 26m Web
Started May 13, 2025, 07:53 PM UTC· resolved May 13, 2025, 09:19 PM UTC
- identified May 13, 2025, 07:53 PM UTC
Equipment Overview and Benchmarking is experiencing degraded performance. We are currently working on resolution.
- resolved May 13, 2025, 09:19 PM UTC
This incident has been resolved.
Major May 9, 2025 Reporting - Issue Identified Benchmarking feature 2d 5h Web
Started May 09, 2025, 06:25 PM UTC· resolved May 11, 2025, 11:37 PM UTC
- identified May 09, 2025, 06:25 PM UTC
The "Benchmarking" feature for Reporting is currently unavailable. We have identified the issue and are working on a resolution.
- monitoring May 09, 2025, 09:03 PM UTC
A fix is being implemented, we will update once it is fully resolved.
- resolved May 11, 2025, 11:37 PM UTC
This incident has been resolved.
Minor February 27, 2025 AI Work Summaries - Degraded Performance 1h 17m Mobile
Started Feb 27, 2025, 12:03 AM UTC· resolved Feb 27, 2025, 01:21 AM UTC
- identified Feb 27, 2025, 12:03 AM UTC
The issue has been identified.
- resolved Feb 27, 2025, 01:21 AM UTC
This incident has been resolved.
Major December 13, 2024 Login Issues 1h 46m Web, Mobile
Started Dec 13, 2024, 02:04 AM UTC· resolved Dec 13, 2024, 03:51 AM UTC
- identified Dec 13, 2024, 02:04 AM UTC
We've identified an issue with logins and refreshing credentials due to an AWS outage. This may lead to a disruption in web and mobile platforms, however mobile users that are already logged in should still be able to complete work.
- resolved Dec 13, 2024, 03:51 AM UTC
This issue has been resolved. Thank you for your patience.
Minor December 11, 2024 AI Work Summaries 1h 15m Mobile
Started Dec 11, 2024, 11:49 PM UTC· resolved Dec 12, 2024, 01:04 AM UTC
- identified Dec 11, 2024, 11:49 PM UTC
We've identified issues generating AI Work Summaries
- resolved Dec 12, 2024, 01:04 AM UTC
This issue has been resolved. Thank you for your patience.
Minor November 7, 2024 SSO Login Issues 29m Web, Mobile
Started Nov 07, 2024, 02:25 PM UTC· resolved Nov 07, 2024, 02:55 PM UTC
- investigating Nov 07, 2024, 02:25 PM UTC
We are currently experiencing issues with our SSO login feature. We have identified an issue and working on the fix. More updates to follow.
- investigating Nov 07, 2024, 02:30 PM UTC
We are continuing to investigate this issue.
- resolved Nov 07, 2024, 02:55 PM UTC
The issue has been resolved.