XOi incident

Delayed Processing of Requests

Minor Resolved View vendor source →

XOi experienced a minor incident on June 4, 2026 affecting Web and Mobile, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:31 PM UTC
Resolved
Jun 04, 2026, 01:51 PM UTC
Duration
19m
Detected by Pingoru
Jun 04, 2026, 01:31 PM UTC

Affected components

WebMobile

Update timeline

  1. investigating Jun 04, 2026, 01:31 PM UTC

    We are currently experiencing delays in processing requests within our platform. Customers may notice longer-than-normal processing times for newly submitted data and updates. Our team has identified the issue and is actively investigating the root cause. We are working to restore normal processing performance as quickly as possible. We will provide additional updates as more information becomes available.

  2. resolved Jun 04, 2026, 01:51 PM UTC

    The issue causing delays in processing has been resolved. Our team implemented a fix and has verified that processing is operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue