Xander incident

Invest Analytics Tab metrics data intermittently failing

Notice Resolved View vendor source →

Xander experienced a notice incident on September 17, 2025, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 06:58 PM UTC
Resolved
Sep 17, 2025, 08:24 PM UTC
Duration
1h 25m
Detected by Pingoru
Sep 17, 2025, 06:58 PM UTC

Update timeline

  1. investigating Sep 17, 2025, 06:58 PM UTC

    We are currently investigating the following issue:: Component(s): Buy-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Sep 17, 2025, 07:28 PM UTC

    We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

  3. resolved Sep 17, 2025, 08:24 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.