Xander incident

Reporting and LLD are currently experiencing delays

Notice Resolved View vendor source →

Xander experienced a notice incident on September 29, 2025, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 06:08 PM UTC
Resolved
Sep 29, 2025, 07:51 PM UTC
Duration
1h 43m
Detected by Pingoru
Sep 29, 2025, 06:08 PM UTC

Update timeline

  1. investigating Sep 29, 2025, 06:08 PM UTC

    We are currently investigating the following issue:: Component(s): Reporting pages, Analytics reports, Log Level Data Impact(s): Stale reporting data Reporting (Network Analytics and Video Analytics), LLD (Standard, Video Event, Brand Transparency feeds, and Curator) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Sep 29, 2025, 06:23 PM UTC

    We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Sep 29, 2025, 06:31 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  4. resolved Sep 29, 2025, 07:51 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.