Xander experienced a notice incident on September 29, 2025, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 29, 2025, 01:29 PM UTC
We are currently investigating the following issue:: Component(s): Ad Serving Impact(s): Line Items failing to initiate spend; Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. Not Impacted: UI API Geolocation(s): Global (Global) Status: Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Sep 29, 2025, 06:35 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Sep 29, 2025, 07:24 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Sep 30, 2025, 03:22 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.