Xander experienced a notice incident on October 1, 2025, lasting 5h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2025, 05:03 PM UTC
We are currently investigating the following issue:: Component(s): Partner/Deal pages Impact(s): Deal Metrics are not displaying on the Partner Deal page; Workaround: Use the SMW screen or generate a Seller Deal Metrics Report. Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Oct 01, 2025, 05:25 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Oct 01, 2025, 07:52 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Oct 01, 2025, 10:37 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.