Xander experienced a notice incident on October 31, 2025, lasting 18d 11h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 31, 2025, 11:47 AM UTC
We are currently investigating the following issue:: Component(s): Forecasting Impact(s): Latency, timeouts and errors in API Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Oct 31, 2025, 10:13 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- identified Nov 05, 2025, 06:39 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Nov 12, 2025, 03:10 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Nov 18, 2025, 10:54 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.