Wyng experienced a minor incident on October 16, 2025 affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more component, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2025, 02:04 PM UTC
We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.
- monitoring Oct 16, 2025, 04:02 PM UTC
The delay is affecting a subset of integration transactions processed today after 10:00 AM EDT. We are continuing to monitor.
- monitoring Oct 16, 2025, 05:18 PM UTC
Some integration transactions continue to be delayed as our systems catch up. We are continuing to monitor and will provide a further update once the issue is fully resolved.
- resolved Oct 16, 2025, 06:05 PM UTC
The incident has been resolved and all pending transactions have been processed.