Wyng incident

Delays in processing integration data flows

Resolved after 2 minutes, affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more, on October 20, 2025.

resolved Oct 20, 2025, 09:56 AM UTC

The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

Started
Oct 20, 2025, 09:53 AM UTC
Resolved
Oct 20, 2025, 09:56 AM UTC
Duration
2m
Detected by Pingoru
Oct 20, 2025, 09:53 AM UTC

Affected components

Salesforce Marketing Cloud IntegrationMailChimp IntegrationOracle Responsys IntegrationWebhook Integration

Update timeline

  1. investigating Oct 20, 2025, 09:53 AM UTC

    We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.

  2. resolved Oct 20, 2025, 09:56 AM UTC

    The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

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