Resolved after 2 hours 39 minutes, affecting Login and Metrics and 1 more, on May 11, 2021.
Login and all platform functions have recovered and are operating normally. We are continuing to investigate root cause. We will provide any further updates in this same incident report.
Affected components
Update timeline
- investigating May 11, 2021, 07:33 PM UTC
Platform login and dashboard are currently down. Published campaigns are operating normally.
- investigating May 11, 2021, 07:34 PM UTC
We are continuing to investigate this issue.
- investigating May 11, 2021, 08:40 PM UTC
We are continuing to investigate this issue.
- investigating May 11, 2021, 08:54 PM UTC
We are continuing to investigate this issue.
- monitoring May 11, 2021, 09:01 PM UTC
Login and other affected services are recovering. Users may continue to have intermittent issues. We are still isolating root cause.
- monitoring May 11, 2021, 09:24 PM UTC
Login and all platform functions have recovered and are operating normally. We are continuing to investigate root cause. We will provide any further updates in this same incident report.
- resolved May 11, 2021, 10:13 PM UTC
This incident has been resolved.
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