Wyng incident

Some live experiences are down

Resolved after 3 hours 2 minutes, affecting Experiences, on March 2, 2023.

resolved Mar 02, 2023, 07:40 PM UTC

This incident has been resolved. The root cause was a problem related to this morning's product release. We are reviewing the circumstances that led to this issue and taking steps to minimize risk of recurrence.

Started
Mar 02, 2023, 04:38 PM UTC
Resolved
Mar 02, 2023, 07:40 PM UTC
Duration
3h 2m
Detected by Pingoru
Mar 02, 2023, 04:38 PM UTC

Affected components

Experiences

Update timeline

  1. investigating Mar 02, 2023, 05:14 PM UTC

    We have received reports about live experiences being down. We believe the issue is related to this morning's product release. We are investigating and will post an update shortly.

  2. identified Mar 02, 2023, 05:14 PM UTC

    We have identified the root cause and are working on a fix.

  3. monitoring Mar 02, 2023, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 02, 2023, 07:40 PM UTC

    This incident has been resolved. The root cause was a problem related to this morning's product release. We are reviewing the circumstances that led to this issue and taking steps to minimize risk of recurrence.

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