Resolved after 28 minutes, affecting Metrics and Experience Management, on May 9, 2023.
We have identified the root cause, which is being caused by a downstream failure with a technology partner on whom we have a dependency. We are working on a fix.
Affected components
MetricsExperience Management
Update timeline
- investigating May 09, 2023, 05:21 PM UTC
Users are not able to access the Experiences dashboard in the Wyng management portal. Live experiences are not affected.
- identified May 09, 2023, 05:33 PM UTC
We have identified the root cause, which is being caused by a downstream failure with a technology partner on whom we have a dependency. We are working on a fix.
- resolved May 09, 2023, 05:49 PM UTC
The issue has been resolved.
Your product runs on more than Wyng
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services