Wyng incident

Some users cannot add new content to Brand Content Library

Resolved after 2 hours 44 minutes, affecting Content Management, on November 14, 2024.

monitoring Nov 14, 2024, 09:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 14, 2024, 07:10 PM UTC
Resolved
Nov 14, 2024, 09:54 PM UTC
Duration
2h 44m
Detected by Pingoru
Nov 14, 2024, 07:10 PM UTC

Affected components

Content Management

Update timeline

  1. identified Nov 14, 2024, 07:10 PM UTC

    Some users cannot add new content to Brand Content Library. We are aware of the cause and working on a fix. Existing assets hosted in Brand Content Library are not affected.

  2. monitoring Nov 14, 2024, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2024, 09:54 PM UTC

    This incident has been resolved.

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