Wyng incident
Some customers are unable to access some Experience Metrics
Minor Vendor's status page →
Resolved after 3 hours 37 minutes, affecting Metrics, on February 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Metrics
Update timeline
- investigating Feb 04, 2025, 02:31 PM UTC
Some customers are reporting an issue accessing Metrics sub-tabs. The issue is limited to a subset of customers, and does not affect accuracy of metrics or related event processing. Summary metrics continue to work normally. We are currently investigating the issue.
- monitoring Feb 04, 2025, 05:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2025, 06:09 PM UTC
This incident has been resolved.
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