Resolved after 5 hours 18 minutes, affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more, on May 28, 2025.
The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.
Affected components
Update timeline
- investigating May 28, 2025, 12:04 PM UTC
We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.
- monitoring May 28, 2025, 01:36 PM UTC
We have identified the root cause, which is a temporary spike in integration data stream volume. While the spike persists, users will continue to see delays of up to 60 minutes between the time that is collected in Wyng, and the delivery of that data to their external system or API. Data collection and storage are not impacted, and operating normally. We will provide an update when latency returns to normal.
- monitoring May 28, 2025, 05:22 PM UTC
Delays are resolved. We are continuing to monitor.
- resolved May 28, 2025, 05:22 PM UTC
The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.
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