World Triathlon incident
Emails are not being sent from Entries System
Critical Vendor's status page →
Resolved after 22 minutes, affecting Entries System (entries.triathlon.org), on March 23, 2023.
We need to have failovers for email systems in place, especially when it comes to transactional emails as they are critical infrastructure components.
Affected components
Entries System (entries.triathlon.org)
Update timeline
- identified Mar 23, 2023, 10:37 AM UTC
The issue has been identified. We are in contact with our email service provider for resolution. The Entries System is down while we are implementing a backup email service.
- resolved Mar 23, 2023, 10:59 AM UTC
This incident has been resolved.
- postmortem Mar 23, 2023, 10:59 AM UTC
We need to have failovers for email systems in place, especially when it comes to transactional emails as they are critical infrastructure components.
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