WorkRamp experienced a minor incident on January 20, 2026 affecting Customer Learning Cloud, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Learning Cloud
Update timeline
- investigating Jan 20, 2026, 04:39 PM UTC
Our backend team is aware of the issue and are investigating further
- monitoring Jan 20, 2026, 04:41 PM UTC
A fix has been implemented and we are monitoring the results
- monitoring Jan 20, 2026, 04:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2026, 04:50 PM UTC
The incident has been fully resolved