WorkRamp Outage History

WorkRamp is up right now

WorkRamp had 11 outages in the last 2 years totaling 64h 37m of downtime — averaging 0.5 incidents per month.

There were 11 WorkRamp outages since November 15, 2024 totaling 64h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://workramp.statuspage.io

Minor August 31, 2026

Issue with some AI Features

Detected by Pingoru
Aug 31, 2026, 02:15 PM UTC
Resolved
Sep 02, 2026, 01:41 PM UTC
Duration
1d 23h
Affected: Learn:UpAcademy
Timeline · 4 updates
  1. investigating Aug 31, 2026, 02:15 PM UTC

    Some AI-powered features are not currently working. Our team is actively investigating the issue and working on an update. The following features are currently affected: -Create Guide via AI - impacting Learn:Up/internal -AI Challenge Grading - impacting Learn:Up/internal -AI Text Question Grading - impacting both Learn:Up & Academies We’ll continue to monitor the situation and provide updates here as we learn more. Thank you for your patience while we work to resolve this.

  2. identified Aug 31, 2026, 08:09 PM UTC

    Our backend team found the issue and is working on an update to fix it. Once confirmed, our team will be able to do a data fix for the AI Text Question grading & AI Challenge grading that are currently stuck. You are free to manually grade those if you'd like in the interim. We will update here again once the update is released and then again when the data fix has been completed.

  3. monitoring Sep 01, 2026, 08:50 PM UTC

    A fix has been implemented, and we are monitoring the results. All of the following AI features should be working again: -Create Guide via AI -AI Challenge Grading -AI Text Question Grading Our team is working on a data fix for any grading that was missed for the AI Text Question Grading issue. For challenges, those are set up to unassign the AI grader and assign real users after being unable to grade, so those can be manually graded. If you need the AI Challenge grader instead for any missed on August 31, please reach out to [email protected]

  4. resolved Sep 02, 2026, 01:41 PM UTC

    The data fix for the AI Text Question Grading issue has now been released, so this issue has now been fully resolved. If you are noticing anything or if there is anything we can help with, please reach out to [email protected]

Read the full incident report →

Minor January 20, 2026

Academy Degradation

Detected by Pingoru
Jan 20, 2026, 04:15 PM UTC
Resolved
Jan 20, 2026, 04:50 PM UTC
Duration
35m
Affected: Academy
Timeline · 4 updates
  1. investigating Jan 20, 2026, 04:39 PM UTC

    Our backend team is aware of the issue and are investigating further

  2. monitoring Jan 20, 2026, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results

  3. monitoring Jan 20, 2026, 04:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 20, 2026, 04:50 PM UTC

    The incident has been fully resolved

Read the full incident report →

Major October 15, 2025

Site Outage

Detected by Pingoru
Oct 15, 2025, 06:57 PM UTC
Resolved
Oct 15, 2025, 10:21 PM UTC
Duration
3h 23m
Affected: Learn:UpAcademyEU Application
Timeline · 5 updates
  1. investigating Oct 15, 2025, 06:57 PM UTC

    We are currently experiencing an outage with the platform and our backend team is investigating the issue.

  2. identified Oct 15, 2025, 07:05 PM UTC

    We have identified the cause of the issue. You may see some errors persist or degraded site performance while we are working towards a solution.

  3. monitoring Oct 15, 2025, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 15, 2025, 10:21 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 15, 2025, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025

SCORM Module Completion Status Delays

Detected by Pingoru
Sep 26, 2025, 04:29 PM UTC
Resolved
Sep 26, 2025, 04:30 PM UTC
Duration
1m
Affected: Learn:Up
Timeline · 3 updates
  1. investigating Sep 26, 2025, 03:35 PM UTC

    We are currently investigating reports of delays with SCORM module statuses syncing to WorkRamp after learner completion.

  2. investigating Sep 26, 2025, 04:29 PM UTC

    This issue is now resolved and SCORM module statuses are syncing as expected.

  3. resolved Sep 26, 2025, 04:30 PM UTC

    This issue is now resolved and SCORM module statuses are syncing as expected.

Read the full incident report →

Major September 8, 2025

Analytics Studio Outage Caused by Omni Analytics

Detected by Pingoru
Sep 08, 2025, 06:14 PM UTC
Resolved
Sep 08, 2025, 07:25 PM UTC
Duration
1h 11m
Affected: Learn:UpAcademy
Timeline · 4 updates
  1. investigating Sep 08, 2025, 06:14 PM UTC

    Analytics Studio is down due to an outage with Omni Analytics. Omni has identified the source of the issue and is working on a fix. More information can be found on their status page at https://status.omniapp.co/

  2. investigating Sep 08, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 08, 2025, 06:46 PM UTC

    Omni Analytics has implemented a fix and is monitoring the progress.

  4. resolved Sep 08, 2025, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

Platform Degraded Performance

Detected by Pingoru
Sep 03, 2025, 04:26 PM UTC
Resolved
Sep 03, 2025, 05:27 PM UTC
Duration
1h 1m
Affected: Learn:UpAcademy
Timeline · 2 updates
  1. investigating Sep 03, 2025, 04:26 PM UTC

    We are currently investigating reports of platform slowness and errors within the Employee and Customer Learning Cloud.

  2. resolved Sep 03, 2025, 05:27 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor August 12, 2025

EU Reporting Errors

Detected by Pingoru
Aug 12, 2025, 02:28 PM UTC
Resolved
Aug 12, 2025, 03:51 PM UTC
Duration
1h 23m
Affected: EU Application
Timeline · 2 updates
  1. investigating Aug 12, 2025, 02:28 PM UTC

    We are currently investigating an issue with errors when loading reports from the Report Builder. This is limited to customers in the EU.

  2. resolved Aug 12, 2025, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 8, 2025

Admin Console Search Issues

Detected by Pingoru
Aug 08, 2025, 04:21 PM UTC
Resolved
Aug 08, 2025, 05:04 PM UTC
Duration
42m
Affected: Learn:Up
Timeline · 3 updates
  1. investigating Aug 08, 2025, 04:21 PM UTC

    We are currently investigating an issue with the content search in the Admin Console returning no results.

  2. identified Aug 08, 2025, 05:00 PM UTC

    The issue has been identified and a fix is being applied.

  3. resolved Aug 08, 2025, 05:04 PM UTC

    The issue has been resolved and the Admin Console content search is now working as expected.

Read the full incident report →

Notice June 12, 2025

workramp.com site error

Detected by Pingoru
Jun 12, 2025, 06:35 PM UTC
Resolved
Jun 12, 2025, 09:05 PM UTC
Duration
2h 29m
Affected: Learn:Up
Timeline · 2 updates
  1. investigating Jun 12, 2025, 06:35 PM UTC

    Our marketing host Kinsta is currently experiencing site issues which leads to an error page on workramp.com. All WorkRamp services are currently functional and you can find the login page at app.workramp.com/login or through your company domain.

  2. resolved Jun 12, 2025, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2025

Admin Console Errors

Detected by Pingoru
Jun 10, 2025, 08:37 PM UTC
Resolved
Jun 10, 2025, 08:17 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 10, 2025, 08:37 PM UTC

    Admins receiving a "Sorry, an error occurred" message when working in the Admin console.

Read the full incident report →

Minor November 15, 2024

Degraded Performance in Employee Learning Cloud

Detected by Pingoru
Nov 15, 2024, 03:30 PM UTC
Resolved
Nov 15, 2024, 09:52 PM UTC
Duration
6h 22m
Affected: Learn:Up
Timeline · 3 updates
  1. investigating Nov 15, 2024, 03:30 PM UTC

    We are experiencing degraded performances in the employee learning cloud which is leading an error when publishing Guides.

  2. monitoring Nov 15, 2024, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 15, 2024, 09:52 PM UTC

    This incident has been resolved.

Read the full incident report →