WorkRamp incident

Analytics Studio Outage Caused by Omni Analytics

Major Resolved View vendor source →

WorkRamp experienced a major incident on September 8, 2025 affecting Employee Learning Cloud and Customer Learning Cloud, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 06:14 PM UTC
Resolved
Sep 08, 2025, 07:25 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 08, 2025, 06:14 PM UTC

Affected components

Employee Learning CloudCustomer Learning Cloud

Update timeline

  1. investigating Sep 08, 2025, 06:14 PM UTC

    Analytics Studio is down due to an outage with Omni Analytics. Omni has identified the source of the issue and is working on a fix. More information can be found on their status page at https://status.omniapp.co/

  2. investigating Sep 08, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 08, 2025, 06:46 PM UTC

    Omni Analytics has implemented a fix and is monitoring the progress.

  4. resolved Sep 08, 2025, 07:25 PM UTC

    This incident has been resolved.