WorkOS experienced a minor incident on September 18, 2025 affecting Directory Sync, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Directory Sync
Update timeline
- identified Sep 18, 2025, 07:33 PM UTC
Webhook delivery for Directory Sync events is currently delayed. We are currently working through the backlog of messages, and working on increasing throughput.
- monitoring Sep 18, 2025, 09:32 PM UTC
Delays on directory sync webhooks have returned to baseline levels, we are continuing to monitor.
- resolved Sep 18, 2025, 09:44 PM UTC
This incident has been resolved.