WorkOS experienced a major incident on July 16, 2026 affecting Dashboard and SSO and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:26 AM UTC
We are seeing elevated error rates across our platform. Our team is investigating. We will share an update as soon as possible.
- investigating Jul 16, 2026, 09:25 AM UTC
We continue to investigate elevated error rates across our platform. We will share an update as soon as possible.
- investigating Jul 16, 2026, 09:58 AM UTC
We continue to investigate elevated error rates across our platform.
- identified Jul 16, 2026, 10:11 AM UTC
We've identified the cause of the elevated platform errors. We've implemented a fix and are seeing error rates decrease.
- monitoring Jul 16, 2026, 10:30 AM UTC
We have deployed the fix and we are now monitoring our systems to ensure the issue is resolved.
- resolved Jul 16, 2026, 10:44 AM UTC
This incident is resolved.
- postmortem Jul 17, 2026, 11:51 PM UTC
We’ve published a [post-mortem on the July 16 service disruption](https://workos.com/blog/service-disruption-on-july-16-2026) to our blog, detailing what happened and how we’re strengthening the resiliency of WorkOS products.