Google services unavailable

Update timeline

1. investigating Feb 05, 2021, 06:47 PM UTC

   If you are configured with the Google SSO, it will be unavailable for the moment.

2. investigating Feb 05, 2021, 06:53 PM UTC

   We are continuing to investigate this issue.

3. identified Feb 05, 2021, 09:43 PM UTC

   We are still working on mitigating the effects of the present issue.

4. identified Feb 08, 2021, 06:39 PM UTC

   We are still working with Google to solve this issue

5. identified Feb 08, 2021, 09:27 PM UTC

   The Google service that we use to enable SSO and Network Sync is still unavailable and we are working with the Google support team to resolve the situation as soon as possible. In regards to SSO authentification, a communication has been sent by email on Friday, Feb 5th to clients using Google as a log in option to Officevibe with a way to access the app while the issue is being worked on. In regard to the Network Sync between Google and Officevibe, here are alternative solutions to sync your teams that we have also communicated by email today: - Import members in Bulk: https://officevibe-portal.zendesk.com/hc/en-us/articles/360030998232-Importing-Members-in-Bulk-Premium-Option- - Segment your teams: https://officevibe-portal.zendesk.com/hc/en-us/articles/360042491212 You also have the option of other platforms you can integrate with your Officevibe account: https://officevibe-portal.zendesk.com/hc/en-us/articles/360032888891 We will keep you informed, by email, and on this page in real time as we work on the issue. Thank you for your patience.

6. monitoring Feb 12, 2021, 08:56 PM UTC

   Our Google service has been restored. The following features are now available for regular usage: Single-Sign On Teams sync We are sorry for the inconvenience.

7. resolved Feb 15, 2021, 03:50 PM UTC

   This incident has been resolved.