Workleap Officevibe incident

Issues accessing Officevibe

Resolved after 2 hours 32 minutes, affecting Dashboard and API and 1 more, on May 2, 2022.

monitoring May 02, 2022, 09:42 PM UTC

The issue has been confirmed as a result of the latest Google Chrome update conflicting with valid Go Daddy certificates. We encourage the use of other browsers in the meantime.

Started
May 02, 2022, 09:26 PM UTC
Resolved
May 02, 2022, 11:59 PM UTC
Duration
2h 32m
Detected by Pingoru
May 02, 2022, 09:26 PM UTC

Affected components

DashboardAPIActivitiesMessaging1 on 1s and Goals

Update timeline

  1. investigating May 02, 2022, 09:26 PM UTC

    Users might have a NET::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED error when trying to access Officevibe through Google Chrome. While we are working on a permanent solution, users can still access Officevibe through other browsers like Microsoft Edge, Mozilla Firefox and Safari.

  2. monitoring May 02, 2022, 09:42 PM UTC

    The issue has been confirmed as a result of the latest Google Chrome update conflicting with valid Go Daddy certificates. We encourage the use of other browsers in the meantime.

  3. resolved May 02, 2022, 11:59 PM UTC

    We've issued a new certificate after discussion with the certificate authority.

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