WorkflowMax had 14 outages in the last 2 years totaling 128h 33m of downtime — averaging 0.6 incidents per month.
There were 14 WorkflowMax outages since September 11, 2025 totaling 128h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're experiencing an elevated level of errors on our API V1 service and are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Investigating reports of emails to Collaboration Manager (@emailworkflowmax.com) not being delivered successfully.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with custom print template PDFs displaying a watermark unexpectedly.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of errors and are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of errors associated with the API OAuth server and are currently investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of slow performance affecting a limited number of users on the platform.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of errors on oauth.workflowmax2.com and api.workflowmax2.com and are currently investigating into the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that is preventing tokens from being vended.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of errors associated with oauth.workflowmax2.com and are currently investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re aware of an issue preventing some customers from logging into WorkflowMax. This is related to an issue with our third party provider, Amazon Web Services (AWS), who are investigating this with urgency.
AWS teams are continuing to investigate the outage and report that they are seeing significant signs of recovery. We will continue to monitor the situation for WorkflowMax users.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating reports of some customers being unable to generate custom print templates (PDFs).
We have identified the root cause - a 3rd party provider that supports the template generation process is currently experiencing an outage. We are working closely with them to resolve this issue ASAP.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that is preventing some API tokens from being refrshed.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're experiencing an elevated level of errors and are currently investigating the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of emails not being received by Collaboration Manager.
The issue has been identified and a fix is being implemented.
A fix has been implemented for new emails sent to Collaboration Manager and we are monitoring the results. A separate fix is being implemented to restore emails sent prior to this.
This incident has been resolved. All emails have been processed by Collaboration Manager into their respecting WorkflowMax account.