WorkflowMax incident

Slow Performance & Intermittent Errors

Minor Resolved View vendor source →

WorkflowMax experienced a minor incident on October 20, 2025 affecting API (V2) and API (V1) and 1 more component, lasting 12h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:15 AM UTC
Resolved
Oct 20, 2025, 08:42 PM UTC
Duration
12h 26m
Detected by Pingoru
Oct 20, 2025, 08:15 AM UTC

Affected components

API (V2)API (V1)Web ApplicationMobile App (iOS/Android)

Update timeline

  1. identified Oct 20, 2025, 08:26 AM UTC

    We’re aware of an issue preventing some customers from logging into WorkflowMax. This is related to an issue with our third party provider, Amazon Web Services (AWS), who are investigating this with urgency.

  2. monitoring Oct 20, 2025, 09:36 AM UTC

    AWS teams are continuing to investigate the outage and report that they are seeing significant signs of recovery. We will continue to monitor the situation for WorkflowMax users.

  3. monitoring Oct 20, 2025, 10:01 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 08:42 PM UTC

    This incident has been resolved.