Resolved after 1 hour 45 minutes, affecting API (V1), on July 9, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
API (V1)
Update timeline
- investigating Jul 09, 2024, 12:14 PM UTC
We are currently investigating an issue whereby some API users are unable to authenticate successfully when making API calls and receive a 403 response unexpectedly.
- identified Jul 09, 2024, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 09, 2024, 12:29 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 09, 2024, 12:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2024, 09:57 PM UTC
This incident has been resolved.
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