WorkBoard incident

Service interruption

Major Resolved View vendor source →

WorkBoard experienced a major incident on December 17, 2025 affecting Web App, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 04:54 PM UTC
Resolved
Dec 17, 2025, 05:57 PM UTC
Duration
1h 3m
Detected by Pingoru
Dec 17, 2025, 04:54 PM UTC

Affected components

Web App

Update timeline

  1. identified Dec 17, 2025, 04:54 PM UTC

    We are aware of users' inability to access our help center and support materials. We are actively working with our vendor to restore access as quickly as possible.

  2. resolved Dec 17, 2025, 05:57 PM UTC

    Access to our help center and support materials has been restored. This incident is resolved.