Workato incident

Degraded performance for Deployments, RLCM, and the Developer API MCP

Minor Resolved View vendor source →

Workato experienced a minor incident on May 18, 2026 affecting Workspace Administration and Workato Developer API, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 04:03 PM UTC
Resolved
May 18, 2026, 06:06 PM UTC
Duration
2h 3m
Detected by Pingoru
May 18, 2026, 04:03 PM UTC

Affected components

Workspace AdministrationWorkato Developer API

Update timeline

  1. identified May 18, 2026, 04:03 PM UTC

    We are currently investigating an issue affecting Deployments, Recipe Lifecycle Management (RLCM), and the Developer API MCP. Customers may observe a "No such file or directory" error when attempting to deploy recipes or RLCM manifests, or use tools from the Developer API MCP. We will share additional information as soon as it is available.

  2. identified May 18, 2026, 05:45 PM UTC

    We are continuing to work on a fix for the issue and will provide additional updates as soon as they are available.

  3. monitoring May 18, 2026, 05:55 PM UTC

    We have deployed a fix for the issue and are monitoring the platform as it recovers.

  4. resolved May 18, 2026, 06:06 PM UTC

    After further monitoring, this issue is now considered resolved. Customers should now be able to use Deployments, RLCM, and the Developer API MCP and may retry any failed operations as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.