Workato experienced a major incident on May 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 13, 2026, 11:47 AM UTC
On May 13, 2026, between approximately 09:55 AM and 10:45 AM UTC, the Workato platform experienced a degradation in its custom SDK service. Customers may have encountered errors in the Custom SDK and Snippets by Workato actions. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.