Workato incident

RecipeOps by Workato Connector Performance Degradation

Minor Resolved View vendor source →

Workato experienced a minor incident on October 28, 2025, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 01:01 AM UTC
Resolved
Oct 28, 2025, 03:13 AM UTC
Duration
2h 12m
Detected by Pingoru
Oct 28, 2025, 01:01 AM UTC

Update timeline

  1. investigating Oct 28, 2025, 01:01 AM UTC

    We are currently investigating an issue affecting the Recipe Ops connector's Search Jobs action. Customers may experience the action failing with the error message "Got status 504". We will provide additional information as soon as it is available.

  2. identified Oct 28, 2025, 01:56 AM UTC

    We have identified the underlying cause of the issue and are working to take remediating steps. We will provide more updates shortly.

  3. identified Oct 28, 2025, 02:37 AM UTC

    We are continuing to work on the fix for this issue.

  4. monitoring Oct 28, 2025, 02:58 AM UTC

    We have taken remediation steps, and the issue appears to be resolved. We are continuing to monitor to ensure stability.

  5. resolved Oct 28, 2025, 03:13 AM UTC

    After further monitoring, we can confirm that the issue affecting the Recipe Ops connector's Search Jobs action has been resolved. The action is now functioning normally. Please contact Workato Support at support.workato.com if you continue to experience issues or have any questions regarding this event.