Workato experienced a major incident on November 12, 2025, lasting 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 26, 2025, 06:00 PM UTC
On November 12, 2025, between approximately 03:35 PM and 04:20 PM UTC, the Workato platform experienced a degradation in connectivity service. Customers may have experienced action failures with "Timed out connecting to server" error across various connectors. Jobs affected by this issue can be repeated. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.