Workato incident

Agent Studio performance degradation

Minor Resolved View vendor source →

Workato experienced a minor incident on November 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 10:15 PM UTC
Resolved
Nov 20, 2025, 02:30 PM UTC
Duration
—
Detected by Pingoru
Nov 25, 2025, 10:15 PM UTC

Update timeline

  1. resolved Nov 25, 2025, 10:15 PM UTC

    Approximately starting November 20, 2025, the Workato platform experienced a degradation affecting Agent Studio. Customers may have experienced "An unexpected error occurred during execution" error message when interacting with Workato Genie. The issue has been resolved, and Workato Genies are now functioning normally. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.