Workato incident

SharePoint connector issue

Minor Resolved View vendor source →

Workato experienced a minor incident on December 2, 2025 affecting Connectors, lasting 10h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 02:19 PM UTC
Resolved
Dec 03, 2025, 01:08 AM UTC
Duration
10h 49m
Detected by Pingoru
Dec 02, 2025, 02:19 PM UTC

Affected components

Connectors

Update timeline

  1. identified Dec 02, 2025, 02:19 PM UTC

    We have identified the underlying cause of the issue impacting the SharePoint connector. Customers may encounter errors when running SharePoint actions. We will share additional information as soon as it is available.

  2. identified Dec 02, 2025, 06:17 PM UTC

    We are continuing to work on a fix for the SharePoint connector. We will share additional information as soon as it is available.

  3. identified Dec 02, 2025, 08:22 PM UTC

    We are continuing to work on a fix for the SharePoint connector. We will share an update within the next hour.

  4. identified Dec 02, 2025, 09:41 PM UTC

    We are continuing to work on a fix for the SharePoint connector. We will share additional information as soon as it is available.

  5. resolved Dec 03, 2025, 01:08 AM UTC

    We have released a fix for the issue, and customers should no longer experience 400 Bad Request errors when using the Search List Items action in Workato's SharePoint connector. Customers that experienced errors may repeat failed jobs as needed. Please contact Workato Support at https://support.workato.com if you continue to experience any issues or have any questions regarding this event.