Workato experienced a minor incident on December 3, 2025 affecting Workspace UI, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 07:54 PM UTC
We are investigating an issue impacting our platform. We will share additional information on all affected components as soon as it is available.
- investigating Dec 03, 2025, 08:00 PM UTC
We continue to investigate an issue affecting our platform. Customers may observe errors when interacting with the Workato Platform's UI. Workato's Orchestrate Runtime is unaffected and customers should not experience any errors or delays with job processing. We will continue to share additional information as soon as it becomes available.
- monitoring Dec 03, 2025, 08:10 PM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
- resolved Dec 03, 2025, 08:16 PM UTC
After further monitoring, this issue is now considered resolved. Customers should no longer experience any errors in the UI. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.