Workato incident

Workato Academy Service Degradation

Minor Resolved View vendor source →

Workato experienced a minor incident on December 9, 2025, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 12:49 PM UTC
Resolved
Dec 09, 2025, 01:19 PM UTC
Duration
30m
Detected by Pingoru
Dec 09, 2025, 12:49 PM UTC

Update timeline

  1. identified Dec 09, 2025, 12:49 PM UTC

    We have identified the underlying cause of the issue impacting the Workato Academy. Customers may encounter a "server error" when accessing Workato Academy. We will share additional information as soon as it is available.

  2. monitoring Dec 09, 2025, 01:04 PM UTC

    Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

  3. resolved Dec 09, 2025, 01:19 PM UTC

    After further monitoring, this issue is now considered resolved, and customers should no longer experience "server error". If you continue to experience any issues, please contact Workato Support at support.workato.com.