Workato experienced a minor incident on January 7, 2026 affecting Workflow Apps, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Workflow Apps
Update timeline
- identified Jan 07, 2026, 09:10 PM UTC
We have identified the underlying cause of an issue impacting the creation of Workflow Apps using templates. Customers may observe the error message 'Unable to create project'. We will share additional information as soon as it is available.
- resolved Jan 07, 2026, 10:54 PM UTC
The issue has been resolved, and customers should no longer experience errors creating Workflow Apps using templates. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.