Wodify Public incident

Infrastructure Irregularities

Critical Vendor's status page →

Resolved after 1 day 12 hours, affecting APIs and Online Sales Portal and 1 more, on July 19, 2024.

monitoring Jul 19, 2024, 02:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 19, 2024, 05:56 AM UTC
Resolved
Jul 20, 2024, 06:05 PM UTC
Duration
1d 12h
Detected by Pingoru
Jul 19, 2024, 05:56 AM UTC

Affected components

APIsOnline Sales PortalPOS Mobile AppAdmin Mobile AppWodify Client Mobile AppDatabase ServerApplication ServersReporting Database

Update timeline

  1. investigating Jul 19, 2024, 05:56 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 19, 2024, 06:14 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 19, 2024, 11:51 AM UTC

    Global issue identified. We are working to restore service. https://www.cnn.com/business/live-news/global-outage-intl-hnk/index.html

  4. monitoring Jul 19, 2024, 02:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 25, 2024, 06:05 PM UTC

    This incident has been resolved.

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