Wodify Public incident

Reporting Data Process Interruption

Resolved after 5 hours 27 minutes, affecting Reporting Database, on August 1, 2024.

monitoring Aug 01, 2024, 02:43 PM UTC

The nightly timer that updates all customer data in reporting was not completed. Reporting is available, but will be one day out of date. The problem has identified and the process will run tonight. We apologize for the inconvenience.

Started
Aug 01, 2024, 02:43 PM UTC
Resolved
Aug 01, 2024, 08:10 PM UTC
Duration
5h 27m
Detected by Pingoru
Aug 01, 2024, 02:43 PM UTC

Affected components

Reporting Database

Update timeline

  1. monitoring Aug 01, 2024, 02:43 PM UTC

    The nightly timer that updates all customer data in reporting was not completed. Reporting is available, but will be one day out of date. The problem has identified and the process will run tonight. We apologize for the inconvenience.

  2. resolved Aug 01, 2024, 08:10 PM UTC

    This incident has been resolved.

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