- Detected by Pingoru
- Jun 25, 2026, 08:17 PM UTC
- Resolved
- Jun 25, 2026, 10:36 PM UTC
- Duration
- 2h 19m
Affected: Site LoadingView\Preview
Timeline · 4 updates
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investigating Jun 25, 2026, 08:17 PM UTC
We are currently investigating this issue.
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identified Jun 25, 2026, 10:12 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jun 25, 2026, 10:26 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 25, 2026, 10:36 PM UTC
The issue has been resolved. If you are still having issues with Harmony container content not loading, please contact Customer Care.
Read the full incident report →
- Detected by Pingoru
- Jun 23, 2026, 09:16 AM UTC
- Resolved
- Jun 23, 2026, 09:56 AM UTC
- Duration
- 40m
Affected: Store ManagementStorefrontCheckout
Timeline · 4 updates
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investigating Jun 23, 2026, 09:16 AM UTC
We are currently investigating this issue.
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identified Jun 23, 2026, 09:22 AM UTC
We are continuing to investigate this issue related to Stores Products and Checkout. We have identified an issue with our DB, and are currently working on reverting the changes that caused it.
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monitoring Jun 23, 2026, 09:51 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 23, 2026, 09:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 10:55 AM UTC
- Resolved
- Jun 10, 2026, 11:19 AM UTC
- Duration
- 23m
Affected: Site Loading
Timeline · 5 updates
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investigating Jun 10, 2026, 10:55 AM UTC
We are currently investigating an issue with accessing live sites affecting some users.
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identified Jun 10, 2026, 10:56 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jun 10, 2026, 11:14 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Jun 10, 2026, 11:14 AM UTC
We are continuing to monitor for any further issues.
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resolved Jun 10, 2026, 11:19 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 07:00 PM UTC
- Resolved
- May 11, 2026, 07:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved May 14, 2026, 08:29 AM UTC
The issue has been resolved
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 11:36 AM UTC
- Resolved
- May 07, 2026, 09:51 PM UTC
- Duration
- 10h 15m
Affected: Wix EditorWix Studio
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 10:27 PM UTC
- Resolved
- May 07, 2026, 01:58 AM UTC
- Duration
- 3h 31m
Affected: Store ManagementManagement and SettingsDownloadMenu ManagementMy SitesPurchase Premium PlanManagement & SettingsCreate EventPlayerSite Language ManagementEmail MarketingAutomationsBackendDashboardWix PaymentsManagement and SettingsPro GalleryMarket PlaceBlog ManagementCookiesSign-InPlayerForum ManagementStudio WorkspaceOwner AppHelp CenterWix EditorStorefrontBook a RoomUploadOnline OrdersSite LoadingContributorsConnect DomainMake a BookingRegistrationApp ManagementGoogle Translate ServiceFacebook and Instagram Ads by WixBusiness Phone NumberFrontendCustom FormsReportsThird-Party Payment ProvidersPurchasing a PlanDeveloper ToolsPhoto AlbumsView PostUser Data RequestSide MenuEmbedded VideoView PostSpaces by WixChatbotCheckoutView\PreviewTable ReservationsNotificationsSite MembersConnect MailboxCalendarBandsInTown AppSEOContactsIDEData BindingArt StoreLibraryFit by WixTeam MembersSoundcloud AppForm ManagementAPIsDynamic PagesShippingThird-Party IntegrationsDine by WixPoint of SaleForm SubmissionWix StudioBranded AppThird-Party LogisticsWix Studio AppInvoicesPrice QuotesSubscriber RegistrationWorkflowsChatWix Site SearchLogo Maker
Timeline · 7 updates
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investigating May 06, 2026, 10:27 PM UTC
We are currently investigating this issue.
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investigating May 07, 2026, 12:00 AM UTC
We are continuing to investigate this issue.
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investigating May 07, 2026, 12:14 AM UTC
We are continuing to investigate this issue.
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investigating May 07, 2026, 01:32 AM UTC
We are continuing to investigate this issue.
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investigating May 07, 2026, 01:58 AM UTC
We are continuing to investigate this issue.
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resolved May 07, 2026, 01:58 AM UTC
This incident has been resolved.
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postmortem May 07, 2026, 01:59 AM UTC
The issue has been mitigated and we will provide more information once our investigation into the cause has been completed. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 01:57 PM UTC
- Resolved
- Apr 16, 2026, 03:13 PM UTC
- Duration
- 1h 15m
Timeline · 2 updates
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investigating Apr 16, 2026, 01:57 PM UTC
Some site visitors may experience issues on multiple services.
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resolved Apr 16, 2026, 03:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 02:37 PM UTC
- Resolved
- Apr 14, 2026, 03:11 PM UTC
- Duration
- 34m
Timeline · 3 updates
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investigating Apr 14, 2026, 02:37 PM UTC
Our engineers are currently investigating an issue affecting possibility to log in into Wix account. Check back here for updates.
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monitoring Apr 14, 2026, 03:06 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 14, 2026, 03:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 10:11 AM UTC
- Resolved
- Apr 02, 2026, 11:45 AM UTC
- Duration
- 1h 34m
Affected: Pro GalleryPhoto Albums
Timeline · 7 updates
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investigating Apr 02, 2026, 10:04 AM UTC
We are currently investigating this issue.
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investigating Apr 02, 2026, 10:11 AM UTC
We are continuing to investigate this issue.
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investigating Apr 02, 2026, 11:10 AM UTC
Our engineers are continuing to investigate this issue.
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investigating Apr 02, 2026, 11:21 AM UTC
We are continuing to investigate this issue.
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identified Apr 02, 2026, 11:35 AM UTC
The issue has been identified and a fix is being implemented.
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identified Apr 02, 2026, 11:42 AM UTC
We are continuing to work on a fix for this issue.
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resolved Apr 02, 2026, 11:45 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 03:21 PM UTC
- Resolved
- Mar 26, 2026, 04:21 PM UTC
- Duration
- 59m
Affected: Site Loading
Timeline · 3 updates
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investigating Mar 26, 2026, 03:21 PM UTC
Some website visitors may experience reduced performance when accessing their live sites.
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monitoring Mar 26, 2026, 03:32 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 26, 2026, 04:21 PM UTC
The issue has been confirmed to be resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 05:16 PM UTC
- Resolved
- Mar 25, 2026, 05:16 PM UTC
- Duration
- —
Affected: My Sites
Timeline · 2 updates
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investigating Mar 25, 2026, 04:15 PM UTC
We are aware that some users are experiencing issues with accessing their Dashboard and are currently investigating it
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resolved Mar 25, 2026, 05:16 PM UTC
This incident has been mitigated. We are conducting an additional investigation on the cause and will update in the Postmortem once our investigation is complete. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 16, 2026, 03:46 PM UTC
- Resolved
- Mar 16, 2026, 04:09 PM UTC
- Duration
- 22m
Affected: Site Loading
Timeline · 2 updates
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identified Mar 16, 2026, 03:46 PM UTC
The issue has been identified, implementing the fix.
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resolved Mar 16, 2026, 04:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 03:07 PM UTC
- Resolved
- Mar 11, 2026, 03:33 PM UTC
- Duration
- 25m
Affected: My SitesWix EditorWix Studio
Timeline · 4 updates
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investigating Mar 11, 2026, 03:07 PM UTC
We are currently investigating this issue.
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investigating Mar 11, 2026, 03:22 PM UTC
We are continuing to investigate this issue.
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monitoring Mar 11, 2026, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 11, 2026, 03:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 01:51 PM UTC
- Resolved
- Mar 05, 2026, 02:20 PM UTC
- Duration
- 28m
Affected: Site Loading
Timeline · 3 updates
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investigating Mar 05, 2026, 01:51 PM UTC
Our engineers are currently investigating an issue with Wix live sites showing 500 errors.
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investigating Mar 05, 2026, 02:06 PM UTC
We are continuing to investigate this issue.
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resolved Mar 05, 2026, 02:20 PM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 10:51 AM UTC
- Resolved
- Feb 26, 2026, 11:28 AM UTC
- Duration
- 36m
Affected: My SitesSign-InStudio WorkspaceWix EditorSide MenuWix Studio
Timeline · 3 updates
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investigating Feb 26, 2026, 10:51 AM UTC
Some website owners may experience issues on multiple services.
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monitoring Feb 26, 2026, 11:27 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 26, 2026, 11:28 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 18, 2026, 05:16 PM UTC
- Resolved
- Feb 18, 2026, 07:16 PM UTC
- Duration
- 1h 59m
Affected: Wix EditorWix Studio
Timeline · 3 updates
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investigating Feb 18, 2026, 05:16 PM UTC
Our engineers are currently investigating an issue affecting Saving/Publishing in Editor. Check back here for updates.
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monitoring Feb 18, 2026, 06:00 PM UTC
Currently the issue should be mitigated for the most users, some may expirience issues on rare ocasions.
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resolved Feb 18, 2026, 07:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 07, 2026, 10:09 AM UTC
- Resolved
- Feb 07, 2026, 12:25 PM UTC
- Duration
- 2h 16m
Affected: Site Loading
Timeline · 4 updates
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investigating Feb 07, 2026, 10:09 AM UTC
Our engineers are currently investigating issue with recently Published Changes displaying on Live Sites.
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monitoring Feb 07, 2026, 11:00 AM UTC
We've identified root of the issue with recently Published Changes displaying on Live Sites. A fix has been implemented by our engineers and we are monitoring the results.
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monitoring Feb 07, 2026, 12:24 PM UTC
A fix has been implemented by our engineers and we are monitoring the results.
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resolved Feb 07, 2026, 12:25 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 20, 2025, 03:33 AM UTC
- Resolved
- Nov 20, 2025, 08:32 AM UTC
- Duration
- 4h 59m
Affected: Help Center
Timeline · 3 updates
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investigating Nov 20, 2025, 03:33 AM UTC
We’re working on a solution, try again later.
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investigating Nov 20, 2025, 08:30 AM UTC
We are continuing to investigate this issue.
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resolved Nov 20, 2025, 08:32 AM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 03, 2025, 12:05 PM UTC
- Resolved
- Nov 03, 2025, 12:16 PM UTC
- Duration
- 11m
Affected: Upload
Timeline · 3 updates
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investigating Nov 03, 2025, 12:05 PM UTC
We are currently investigating an issue adding and managing media files to sites.
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identified Nov 03, 2025, 12:08 PM UTC
The issue has been identified and a fix is currently being implemented.
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resolved Nov 03, 2025, 12:16 PM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 22, 2025, 12:43 PM UTC
- Resolved
- Oct 22, 2025, 12:59 PM UTC
- Duration
- 15m
Affected: My SitesSign-InStudio WorkspaceWix EditorSite LoadingSide MenuNotificationsWix Studio
Timeline · 5 updates
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investigating Oct 22, 2025, 12:43 PM UTC
We are currently investigating issues with multiple Wix Services, including Editor and Site list.
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identified Oct 22, 2025, 12:50 PM UTC
The issue has been identified and a fix is being implemented.
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investigating Oct 22, 2025, 12:57 PM UTC
We are continuing to investigate this issue.
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monitoring Oct 22, 2025, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 22, 2025, 12:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 03:28 PM UTC
- Resolved
- Oct 16, 2025, 05:00 PM UTC
- Duration
- 1h 31m
Affected: Third-Party Payment Providers
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2025, 12:19 PM UTC
- Resolved
- Sep 15, 2025, 03:41 PM UTC
- Duration
- 3h 21m
Affected: Site Loading
Timeline · 4 updates
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identified Sep 15, 2025, 12:19 PM UTC
We've received reports that some users on Sky Broadband in UK are having trouble loading Wix sites. The issue appears to be with the internet service provider itself, not with Wix. While we investigate, we recommend contacting Sky's support team directly for assistance. You can also try switching to a different internet connection, such as your mobile phone's data, to access your site.
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identified Sep 15, 2025, 12:25 PM UTC
We are continuing to investigate on our side. In the meantime, please make sure to contact Sky's support team directly for assistance.
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monitoring Sep 15, 2025, 03:25 PM UTC
We stopped receiving complaints regarding this matter. In case you are still experiencing the issue, please reach out to Sky's support team directly for assistance.
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resolved Sep 15, 2025, 03:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2025, 11:36 PM UTC
- Resolved
- Aug 28, 2025, 04:57 AM UTC
- Duration
- 5h 20m
Affected: Site Loading
Timeline · 3 updates
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identified Aug 27, 2025, 11:36 PM UTC
We're aware of an issue with accessing Wix sites for some visitors from Brazil. We have done an extensive investigation and found the issue to be caused by the routing path between a client's ISP (Internet service provider) and Wix before it reaches Wix's infrastructure. As such, it is not possible for us to resolve it on our end. In case you encounter this issue, please contact your ISP directly as their customer in order for them to address and resolve the issue.
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identified Aug 28, 2025, 02:39 AM UTC
We're aware of an issue with accessing Wix sites for some visitors from Brazil. We have done an extensive investigation and found the issue to be caused by the routing path between a client's ISP (Internet service provider) and Wix before it reaches Wix's infrastructure. As such, it is not possible for us to resolve it on our end. In case you encounter this issue, please contact your ISP directly as their customer in order for them to address and resolve the issue As a possible workaround, please attempt to access the site by typing www. or the full domain with https:// Please keep in mind that the workaround does not work for everyone.
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resolved Aug 28, 2025, 04:57 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2025, 10:12 PM UTC
- Resolved
- Aug 22, 2025, 04:40 AM UTC
- Duration
- 6h 28m
Affected: Site Loading
Timeline · 3 updates
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identified Aug 21, 2025, 10:12 PM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's Internet Provider and Wix for some users trying to access Wix sites from Brazil. In case you encounter this issue, please contact your Internet Provider directly in order for them to take measures on their side. As a workaround, please attempt toaccess the site by typing www. or the full domain with https:// We are monitoring their progress and will provide an update once we see the issue is resolved.
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identified Aug 21, 2025, 10:17 PM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's Internet Provider and Wix for some users trying to access Wix sites from Brazil. We have done an extensive investigation and found the issue to be caused by the routing before it reaches Wix. In case you encounter this issue, please contact your Internet Provider directly and ask them to perform a trace to see where the connection stops and they can address it from there. As a possible workaround, please attempt to access the site by typing www. or the full domain with https:// Please keep in mind that the workaround does not work for everyone.
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resolved Aug 22, 2025, 04:40 AM UTC
The site loading issue affecting users in Brazil is now resolved. Sites are now loading normally. The issue was related to external network conditions with third-party Latin American ISP providers. We have done an extensive investigation and found the issue to be caused by the routing before it reaches Wix. No further action is required. We will continue monitoring to ensure stability.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2025, 02:43 PM UTC
- Resolved
- Aug 18, 2025, 05:49 PM UTC
- Duration
- 3h 6m
Affected: Site Loading
Timeline · 2 updates
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monitoring Aug 18, 2025, 02:43 PM UTC
We applied another fix to mitigate the issue, monitoring the results.
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resolved Aug 18, 2025, 05:49 PM UTC
This incident has been resolved.
Read the full incident report →