Wistia experienced a minor incident on October 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 01, 2025, 03:00 PM UTC
Type: Incident Duration: 16 days and 11 minutes Affected Components: Stats Oct 1, 19:15:07 GMT+0 - Monitoring - > We discovered an issue today with a networking change that was made on Sunday (9/28). This change caused us to record the incorrect IP address and IP location (Country, State, etc.) for analytics data between 9/28/2025-10/1/2025\. Play counts and other metrics were unaffected. Oct 17, 15:11:04 GMT+0 - Resolved - This incident has been resolved. Oct 1, 15:00:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 1, 16:17:28 GMT+0 - Identified - We are continuing to work on a fix for this incident.