Wistia Outage History
Wistia is up right nowPingoru has recorded 34 incidents for Wistia: 30 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 0 of 720 (0%) |
| May 2026 | 3 | 247 of 744 (33%) |
| June 2026 | 2 | 0 of 720 (0%) |
| July 2026 | 3 | 24 of 744 (3%) |
| August 2026 | 6 | 33 of 744 (4%) |
| September 2026 | 2 | 3 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Minor September 14, 2026 Wistia pages are loading slowly 33m Live, App, Edit
Started Sep 14, 2026, 06:09 PM UTC· resolved Sep 14, 2026, 06:42 PM UTC
- investigating Sep 14, 2026, 06:09 PM UTC
We are currently investigating this incident.
- monitoring Sep 14, 2026, 06:14 PM UTC
We've identified the source of the slowdown and have restored normal performance.
- resolved Sep 14, 2026, 06:42 PM UTC
This incident has been resolved.
Major September 10, 2026 Wistia is down 1h 58m Transcripts, Group Record, Record, Billing and 8 more
Started Sep 10, 2026, 05:07 PM UTC· resolved Sep 10, 2026, 07:06 PM UTC
- investigating Sep 10, 2026, 05:07 PM UTC
We are currently investigating this incident.
- investigating Sep 10, 2026, 05:49 PM UTC
We continue to investigate this incident.
- investigating Sep 10, 2026, 06:31 PM UTC
We’re still investigating this incident and making progress.
- monitoring Sep 10, 2026, 06:36 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 10, 2026, 07:06 PM UTC
This incident has been resolved.
Minor August 26, 2026 Updates in search results delayed 53m App
Started Aug 26, 2026, 03:21 PM UTC· resolved Aug 26, 2026, 04:15 PM UTC
- investigating Aug 26, 2026, 03:21 PM UTC
We are currently investigating this incident.
- identified Aug 26, 2026, 03:23 PM UTC
We are seeing some delays with our search provider for entries updated in folders. We are continuing to work on a fix for this incident.
- resolved Aug 26, 2026, 04:15 PM UTC
This incident has been resolved. We scaled our workers and search is now up to date.
Major August 25, 2026 Blank screens in app 4h 32m App
Started Aug 25, 2026, 03:41 PM UTC· resolved Aug 25, 2026, 08:13 PM UTC
- investigating Aug 25, 2026, 03:41 PM UTC
We are currently investigating this incident, thanks for your patience!
- monitoring Aug 25, 2026, 03:48 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 25, 2026, 08:13 PM UTC
This incident has been resolved.
Major August 7, 2026 Most Localization jobs failing 4h 49m Transcripts
Started Aug 07, 2026, 03:24 PM UTC· resolved Aug 07, 2026, 08:13 PM UTC
- identified Aug 07, 2026, 03:24 PM UTC
We have identified the issue and will be deploying a fix shortly.
- monitoring Aug 07, 2026, 03:58 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 07, 2026, 08:13 PM UTC
This incident has been resolved.
Minor August 5, 2026 Uploads failing for some customers 2h 57m Uploads
Started Aug 05, 2026, 06:30 PM UTC· resolved Aug 05, 2026, 09:27 PM UTC
- identified Aug 05, 2026, 06:30 PM UTC
We are working on a fix for this incident.
- monitoring Aug 05, 2026, 06:40 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 05, 2026, 09:27 PM UTC
This incident has been resolved.
Minor August 5, 2026 Livestream Chat Degraded 16m Live
Started Aug 05, 2026, 08:02 AM UTC· resolved Aug 05, 2026, 08:18 AM UTC
- identified Aug 05, 2026, 08:02 AM UTC
We are aware of issues with livestream chat functionality and are working on a fix.
- monitoring Aug 05, 2026, 08:13 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 05, 2026, 08:18 AM UTC
This incident has been resolved.
Minor August 3, 2026 Media encoding delays 19h 12m Group Record, Record, Encoding, Live and 1 more
Started Aug 03, 2026, 06:54 PM UTC· resolved Aug 04, 2026, 02:06 PM UTC
- monitoring Aug 03, 2026, 06:54 PM UTC
We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs.
- monitoring Aug 03, 2026, 10:16 PM UTC
After implementing a fix the encoding system has caught up, we are continuing to monitor.
- resolved Aug 04, 2026, 02:06 PM UTC
This incident has been resolved. A fix was implemented, the backlog has been processed and encoding time has returned to normal.
Minor July 27, 2026 Media Processing slowed and Media.Ready Webhooks not firing 19h 30m Encoding
Started Jul 27, 2026, 07:30 PM UTC· resolved Jul 28, 2026, 03:00 PM UTC
- investigating Jul 27, 2026, 07:30 PM UTC
We're seeing a slowdown in encoding being marked as ready and webhooks for media.ready not firing.
- resolved Jul 28, 2026, 03:00 PM UTC
We identified and resolved a config issue that prevented updates from being pushed from our encoding system to our main app. The system has both a push and pull mechanism for getting encoding updates, but with only the pull updates encoding appeared slower and the media.ready webhooks were not firing. After resolving the config issue, we ensured that all uploads during the affected period were synced properly to reflect the correct encoding status. We've taken additional steps to prevent this issue from reoccurring and improved monitoring around those status updates to prevent similar incidents in the future.
Minor July 15, 2026 Webinar attendee HLS connection issues 1h 45m Live
Started Jul 15, 2026, 07:23 PM UTC· resolved Jul 15, 2026, 09:08 PM UTC
- identified Jul 15, 2026, 07:23 PM UTC
Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected.
- resolved Jul 15, 2026, 09:08 PM UTC
Our third party provider has implemented a fix and we are monitoring the results.
Major June 25, 2026 Email delivery issues – App
Started Jun 25, 2026, 03:09 PM UTC· resolved Jun 25, 2026, 03:09 PM UTC
- investigating Jun 25, 2026, 03:09 PM UTC
We are seeing issues with email notification delivery for the Wistia app and are working on a fix.
Minor June 1, 2026 Some hosts may have difficulty joining the event room 4m Live
Started Jun 01, 2026, 08:07 PM UTC· resolved Jun 01, 2026, 08:11 PM UTC
- investigating Jun 01, 2026, 08:07 PM UTC
We are currently investigating this incident and will post updates as soon as we know more.
- resolved Jun 01, 2026, 08:11 PM UTC
We have implemented a fix and this incident has been resolved.
Minor May 28, 2026 Audience members may be experiencing delays connecting to webinars 1h 6m Live
Started May 28, 2026, 03:36 PM UTC· resolved May 28, 2026, 04:43 PM UTC
- investigating May 28, 2026, 03:36 PM UTC
We are currently investigating this incident.
- monitoring May 28, 2026, 03:54 PM UTC
Mitigations have been applied to re-route traffic away from the affected region and we are observing recovery. We are continuing to monitor progress towards full recovery.
- resolved May 28, 2026, 04:43 PM UTC
Connection errors and latency have been resolved and we observe recovery across live webinars. We are continuing to monitor.
Minor May 27, 2026 docs.wistia.com unavailable 2h 58m wistia.com
Started May 27, 2026, 02:30 PM UTC· resolved May 27, 2026, 05:29 PM UTC
- investigating May 27, 2026, 02:30 PM UTC
We are investigating issues with reaching some of our documentation pages
- monitoring May 27, 2026, 04:36 PM UTC
Docs have been brought back online, we are monitoring for any further issues
- resolved May 27, 2026, 05:29 PM UTC
This incident has been resolved.
Minor May 16, 2026 Partial analytics delay 10d 2h Stats
Started May 16, 2026, 05:30 PM UTC· resolved May 26, 2026, 08:19 PM UTC
- investigating May 16, 2026, 05:30 PM UTC
For a small subset of customers, we expect a delay in their on-demand media metrics.
- identified May 25, 2026, 06:03 PM UTC
We are continuing to work on a fix for this incident.
Minor April 15, 2026 Customizations may fail to save – Overall
Started Apr 15, 2026, 05:12 PM UTC· resolved Apr 15, 2026, 05:12 PM UTC
No vendor updates were posted for this incident.
Minor April 8, 2026 Issues with videos stuck in rendering state after upload – Overall
Started Apr 08, 2026, 02:44 PM UTC· resolved Apr 08, 2026, 02:44 PM UTC
No vendor updates were posted for this incident.
Minor April 6, 2026 Some parts of the application failed to load – Overall
Started Apr 06, 2026, 09:50 PM UTC· resolved Apr 06, 2026, 09:50 PM UTC
No vendor updates were posted for this incident.
Minor February 3, 2026 Service Interruption with YouTube Imports – Overall
Started Feb 03, 2026, 03:26 PM UTC· resolved Feb 03, 2026, 03:26 PM UTC
No vendor updates were posted for this incident.
Minor January 28, 2026 Delays in Live, Record, and Edit products – Overall
Started Jan 28, 2026, 08:07 PM UTC· resolved Jan 28, 2026, 08:07 PM UTC
No vendor updates were posted for this incident.
Minor January 27, 2026 Google sign on issues – Overall
Started Jan 27, 2026, 03:08 PM UTC· resolved Jan 27, 2026, 03:08 PM UTC
No vendor updates were posted for this incident.
Minor January 14, 2026 Media Encoding Delays – Overall
Started Jan 14, 2026, 07:01 PM UTC· resolved Jan 14, 2026, 07:01 PM UTC
No vendor updates were posted for this incident.
Major January 9, 2026 Intercom is down – Overall
Started Jan 09, 2026, 08:11 PM UTC· resolved Jan 09, 2026, 08:11 PM UTC
No vendor updates were posted for this incident.
Minor January 6, 2026 Investigating an issue with new Live Events being created – Overall
Started Jan 06, 2026, 03:20 PM UTC· resolved Jan 06, 2026, 03:20 PM UTC
No vendor updates were posted for this incident.
Minor December 10, 2025 We are experiencing issues with changing layouts and removing users from the stage while recording in Group Record – Overall
Started Dec 10, 2025, 07:03 PM UTC· resolved Dec 10, 2025, 07:03 PM UTC
No vendor updates were posted for this incident.