WISEflow incident

Marking tool PDF loading issue

Resolved after 15 minutes, affecting Main application and Main application (Main application — FLOWlock) and 1 more, on September 22, 2026.

resolved Sep 22, 2026, 12:18 PM UTC

The issue with loading PDF files in the marking tool has now been resolved. We apologise for any inconvenience this may have caused.

Started
Sep 22, 2026, 12:03 PM UTC
Resolved
Sep 22, 2026, 12:18 PM UTC
Duration
15m
Detected by Pingoru
Sep 22, 2026, 12:03 PM UTC

Affected components

Main applicationMain application (Main application — FLOWlock)Main application (Main application — FLOWassign)Main application (Main application — FLOWmulti)

Update timeline

  1. investigating Sep 22, 2026, 12:03 PM UTC

    We are currently experiencing an issue loading PDF files in the marking tool. We are investigating further and will keep you updated.

  2. resolved Sep 22, 2026, 12:18 PM UTC

    The issue with loading PDF files in the marking tool has now been resolved. We apologise for any inconvenience this may have caused.

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