WiscNet incident
[2304761] Hurley School District - Site Down
WiscNet experienced a critical incident on October 16, 2026 affecting Hurley School District, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Oct 16, 2026, 01:15 PM UTC
Hello, The WiscNet NOC has lost access to our device for Hurley School District at 6:20am on 10/16. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0673. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- postmortem Oct 16, 2026, 01:27 PM UTC
1. Date & Time of Incident: 1. **2026-10-16 07:25:01 EDT - 2026-10-16 08:47:06 EDT** 2. Duration: 1. **82 Minutes** 3. Brief Summary: 1. **The site temporarily lost connection on 2026-10-16 at 07:25:01 EDT and services restored on 2026-10-16 at 08:47:06 EDT.** 4. Root Cause: 1. **Checked logs, configurations were being done, port was bounced and device restarted. Once configurations were complete and device restarted, services restored.**