WiscNet experienced a critical incident on October 16, 2026 affecting Brighton #1 School District, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2026, 04:57 PM UTC
Hello, The WiscNet NOC has lost access to our device for Brighton School District at 11:28:34 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 723. GLS has open ticket 12483284 to investigate as well. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- investigating Oct 16, 2026, 05:49 PM UTC
We are continuing to investigate this issue.
- resolved Oct 16, 2026, 05:50 PM UTC
Hello, At 12:20 PM the circuit restored and our onsite device indicates it was power cycled.
- postmortem Oct 16, 2026, 05:50 PM UTC
Device loss power and was rebooted.