WiscNet incident

Lakeshore TC - Manitowoc Campus device unreachable | 2232506

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 1, 2026 affecting Lakeshore Technical College, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 01:40 PM UTC
Resolved
May 01, 2026, 03:47 PM UTC
Duration
2h 7m
Detected by Pingoru
May 01, 2026, 01:40 PM UTC

Affected components

Lakeshore Technical College

Update timeline

  1. investigating May 01, 2026, 01:40 PM UTC

    The WiscNet NOC has lost access to our device for Lakeshore TC - Manitowoc Campus on 5/1 at 8:31 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.

  2. monitoring May 01, 2026, 03:47 PM UTC

    We observed connection to the device restore at 8:41 AM. Please reach out to the WiscNet NOC if you have any issues.

  3. resolved May 01, 2026, 03:47 PM UTC

    This incident has been resolved.

  4. postmortem May 01, 2026, 03:48 PM UTC

    Date & Time of Incident: 5/1 8:31 - 8:41 AM CT Duration: 8:31 - 8:41 AM CT Technician\(s\): Jake Review Date: 5/1 Brief Summary: Connection to our device onsite was lost, returning at 8:41. Logs showed a power loss. Root Cause: Power