WiscNet incident

[2271960] Paris J1 School District Site Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 5, 2026 affecting Paris J1 School District, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 10:51 AM UTC
Resolved
Aug 05, 2026, 05:07 PM UTC
Duration
6h 15m
Detected by Pingoru
Aug 05, 2026, 10:51 AM UTC

Affected components

Paris J1 School District

Update timeline

  1. investigating Aug 05, 2026, 10:51 AM UTC

    Hello, Starting at 5:39 am we observed alarms that indicate your circuit is down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS at 866.558.1920 and reference your site ID of 751. Please reach out with any questions. Thank you,

  2. resolved Aug 05, 2026, 05:07 PM UTC

    This incident has been resolved.

  3. postmortem Aug 05, 2026, 05:14 PM UTC

    Date & Time of Incident: 8/5 at 5:39 am Duration: 3 hours 3 minutes Technician\(s\): Connor / Jim Review Date: 8/5 Brief Summary: Logs show the network port went down. Root Cause: Network event