WiscNet incident

Housing Authority of the City of Milwaukee - Router Unreachable | #2231775

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 29, 2026 affecting Milwaukee City Housing Authority, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 02:15 PM UTC
Resolved
Apr 29, 2026, 05:33 PM UTC
Duration
3h 17m
Detected by Pingoru
Apr 29, 2026, 02:15 PM UTC

Affected components

Milwaukee City Housing Authority

Update timeline

  1. investigating Apr 29, 2026, 02:15 PM UTC

    Hello, The WiscNet NOC lost access to the router for Housing Authority of the City of Milwaukee at 8:54am CT. We are investigating for a cause and solution.

  2. investigating Apr 29, 2026, 02:17 PM UTC

    Hello, While the WiscNet NOC investigates, please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC.

  3. identified Apr 29, 2026, 03:16 PM UTC

    Hello, We have spoken with the transport provider, and they state that this circuit is going to be disconnected. Has any work been done on site, possibly preparing for this disconnect, that would have caused this circuit to go down? Please reach out to the WiscNet NOC if you have any questions.

  4. resolved Apr 29, 2026, 05:33 PM UTC

    Hello, This circuit is confirmed to be pending disconnect.