WiscNet experienced a notice incident on July 28, 2026 affecting Sauk Prairie School District, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 28, 2026, 06:12 PM UTC
Hello, We are still seeing service as down after the storms from yesterday. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1474. If you have any additional questions, please contact WiscNet NOC.
- identified Jul 29, 2026, 03:15 PM UTC
Hello, The off-net carrier has advised that the local splicing team has the cabling in the trailer and is actively preparing for restoration work. The splicing team will continue preparation and proceed with restoration efforts as work progresses. Additional updates will be shared as they become available.
- resolved Aug 04, 2026, 02:14 PM UTC
This incident has been resolved.
- postmortem Aug 04, 2026, 02:26 PM UTC
Date & Time of Incident: 7/28/2026 12:25 AM Duration: 9,489 Technician\(s\): Fue Khang Review Date: 8/3/2026 Brief Summary: Alarms came in at 7/28/2026 12:25 AM due to fiber damage resulting from severe weather. Alarms cleared at 8/3/2026 2:34 PM. Root Cause: fiber damage due to severe weather