WiscNet incident

2231237 | Viterbo Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 28, 2026 affecting Viterbo University, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 12:14 PM UTC
Resolved
Apr 28, 2026, 05:42 PM UTC
Duration
5h 28m
Detected by Pingoru
Apr 28, 2026, 12:14 PM UTC

Affected components

Viterbo University

Update timeline

  1. investigating Apr 28, 2026, 12:14 PM UTC

    Hello, Starting at 7:02 am we observed our client hand off port on our onsite device go down. At this time we advise power cycling all onsite equipment and checking layer one connections. Please reach out with any questions. Thank you,

  2. resolved Apr 28, 2026, 05:42 PM UTC

    Hello, the circuit has been restored and functional.

  3. postmortem Apr 28, 2026, 05:43 PM UTC

    The interface connecting back to the WiscNet La Crosse hub.