WiscNet incident

Messmer Catholic - Handoff Port - Down

Major Resolved View vendor source →

WiscNet experienced a major incident on July 13, 2026 affecting Messmer Catholic, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 03:23 PM UTC
Resolved
Jul 13, 2026, 05:10 PM UTC
Duration
1h 47m
Detected by Pingoru
Jul 13, 2026, 03:23 PM UTC

Affected components

Messmer Catholic

Update timeline

  1. investigating Jul 13, 2026, 03:23 PM UTC

    Hello, We are able to access the device for Messmer Catholic. We see that the device connected to the hand-off port is unreachable. Please verify if your device is still receiving power and if there are any current maintenance going on. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jul 13, 2026, 05:10 PM UTC

    This incident has been resolved.

  3. postmortem Jul 13, 2026, 05:10 PM UTC

    **POST-MORTEM TEMPLATE** Date & Time of Incident: 7/13/2026 11:10 AM Duration: 49 Technician\(s\): Fue Khang Review Date: 7/13/2026 Brief Summary: Alarms came in for handoff port at 9:57 AM. Alarms then came in for the entire circuit at 11:10 AM. It then cleared at 11:59 AM. Uptime of device showed it was up for 8 minutes. Associating this with power on site. Root Cause: Power on site.